Apotti as a project


Apotti is a Finnish transformational project that develops social and healthcare services and adopts a regionally uniform social and healthcare information system. 


“The goal of Apotti is that social and healthcare professionals would obtain a user-friendly tool that makes working easier and provides best practices.”


Apotti is owned by HUS Helsinki University Hospital and the municipalities of Helsinki, Vantaa, Kirkkonummi, Kauniainen, Kerava, Tuusula, Loviisa, Inkoo and Siuntio.

The Apotti system was adopted by Peijas Hospital at the end of 2018. Read more about the progress of the project >


There are currently hundreds of different types of information systems currently being used in the Helsinki metropolitan area that do not sufficiently support the daily work of professionals, working together or operational development. It has been estimated that up to a third of the time of doctors is used due to systems not working or communicating with one another.

The Apotti system has all of the current information related to the customer or patient available for use in treatment or service situations. In addition, the system generates operational information that allows for continuous improvements.

The greatest financial benefits of Apotti consist of changed operational practices and more efficient utilisation of current data. The Apotti system can be used, for example, to prevent medication errors and overlapping laboratory tests. Apotti also improves the availability of services. In the future, a municipality resident is able to address the issues using a remote clinic, for example, and utilise the digital customer portal.

Apotti is the first in the world to combine social healthcare information in the same system. Combining the data is vital for controlling social and healthcare costs. Studies have indicated that 10 % of the population generate approximately 80 % of the costs for social and healthcare services. Using the Apotti system, services can be better targeted to those who need them the most.

The principles of the transformation are:

  • customer-oriented operations
  • uniform operational practices
  • cost-efficient and high-quality operations
  • managing with information and utilising data
  • satisfied users
  • new innovative practices